Marpaung, Yahya, Dorisnita, Hartati, Mila Usniza, and Mindi Claudia Matari. “Enhancing Hospital Service Quality and Patient Safety through the MIRACLE Model: A Partial Least Squares Equation Approach”. International Journal of Statistics in Medical Research 12 (October 10, 2023): 138–147. Accessed November 21, 2024. https://lifescienceglobal.com/pms/index.php/ijsmr/article/view/9292.