Total Quality Management System in an Education Environment: The Case of a Private University in Bahrain

Authors

  • Mahmood A. Akbar Graduate School of Business, Universiti Kebangsaan
  • Mohd H. Ali Faculty of Economics and Management, Universiti Kebangsaan
  • Syed S. Alam Faculty of Business, Finance and Hospitality, Mahsa University, Jln SP 2, Bandar Saujana Putra, Jenjarom, Selangor, 42610

Keywords:

Total Quality Management, Educational, Bahrain, Quality Management System.

Abstract

The study aims to analyze and explain the effectiveness and efficiency of implementing total quality management principles in private educational institutions. The context of the study narrowed down the areas of comparisons to tutorial conducts, student affairs and infrastructure. A detailed analysis of the existing total quality management currently in place at the selected university was duly comprehended. This resulted in finding the flaws/weaknesses in the system of universities in the kingdom of Bahrain generally. Findings through a survey and interview sessions indicated that teachers were not consulted for any changes in curriculum which leads to a lack of co-operation between management and teachers. Another problem in regards to the total quality management implementation was that students perceived the university as not being concerned with maintenance of the premises. Moreover, student affairs/services section was seriously lacking sport facilities, limited training sessions, poor equipment maintenance.

Downloads

Published

2019-09-24

How to Cite

Akbar, M. A., Ali, M. H., & Alam, S. S. (2019). Total Quality Management System in an Education Environment: The Case of a Private University in Bahrain. Journal of Reviews on Global Economics, 8, 717–729. Retrieved from https://lifescienceglobal.com/pms/index.php/jrge/article/view/6137

Issue

Vol. 8 (2019)

Section

Special Issue - Nexus between Financial Markets, Technology and Firm Performance in Era of Industry 4.0

License

Policy for Journals/Articles with Open Access

Authors who publish with this journal agree to the following terms:

  • Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.

  • Authors are permitted and encouraged to post links to their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work

Policy for Journals / Manuscript with Paid Access

Authors who publish with this journal agree to the following terms:

  • Publisher retain copyright .

  • Authors are permitted and encouraged to post links to their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work .