Connection Between Resistance to Organizational Change and Psychological Resistance of an Individual

Authors

  • Hlib A. Prib Department of Psychology, Ukrainian State Employment Service Training Institute, 03038, 17 Novovokzalna Str., Kyiv
  • Zlata V. Gromova Department of Psychology, Ukrainian State Employment Service Training Institute, 03038, 17 Novovokzalna Str., Kyiv

DOI:

https://doi.org/10.6000/2292-2598.2019.07.03.15

Keywords:

Change resistance, psychological resistance, reasons for change resistance, reasons for psychological resistance, psychological phenomenon, organizational change.

Abstract

Resistance to organizational change as a facet of psychological resistance of an individual is a widespread phenomenon through which countries, organizations and individuals suffer significant losses. The increasing amount of articles and scientific papers researching the phenomenon of change resistance published for the past 50 year serves as an indicator that the problem of people resisting the implementation of change has not yet been fully studied. Yet the relevance of the issue is far from decreasing as companies keep sustaining considerable losses with the desired changes failing to be implemented as suggested by multiple studies. We believe there is an insufficiently researched aspect of this issue. The purpose of the article is to establish a clear connection between resistance to organizational change and psychological resistance. We believe that such a connection attesting to change resistance being a psychological phenomenon will shift the focus of future research from the organizational or managerial standpoint to viewing change resistance in a psychological dimension. A thorough analysis of previously conducted studies serves as a basis for revealing commonalities between the reason for change resistance and psychological resistance. A chart representing own classification of the reasons for change resistance and psychological resistance illustrating the similarities of the two phenomena can be found in the article. The present study further explores the connections of various strengths that can be seen between the two phenomena and proposes a summary spreadsheet demonstrating the research findings. The article concluded a comparative classification of the reasons for PR and RC appearance, it was stated the connections differ in terms of strengths and permanence.

References

[1] Only one-quarter of employers are sustaining gains from change management initiatives, towers Watson survey finds 2013. Available from https://www.towerswatson.com/en/ Press/2013/08/Only-One-Quarter-of-Employers-Are-Sustaining-Gains-From-Change-Management.
[2] Armenakis AA, Harris SG, Mossholder KW. Creating readiness for organizational change. Hum Relat 1993; 46(6): 681-703.
https://doi.org/10.1177/001872679304600601
[3] Hymans M. Coaching and mentoring: using motivational interviewing to facilitate change. In: Coaching and Mentoring Staff in Schools: A Practical Guide. Abingdon: Routledge 2019; pp. 117-136.
https://doi.org/10.4324/9781315168562-10
[4] Piderit SK. Rethinking resistance and recognizing ambivalence: a multidimensional view of attitudes toward an organizational change. The Acad Manag Rev 2000; 25(4): 783-794.
https://doi.org/10.5465/amr.2000.3707722
[5] Becker MC. Organizational routines and organizational learning. In: The Oxford Handbook of Group and Organizational Learning. Oxford University Press: Oxford 2017.
https://doi.org/10.1093/oxfordhb/9780190263362.013.4
[6] Furst SA, Cable DM. Employee resistance to organizational change: Managerial influence tactics and leader-member exchange. J Appl Psychol 2008; 93(2): 453-462.
https://doi.org/10.1037/0021-9010.93.2.453
[7] Erwin DG, Garman AN. Resistance to organizational change: Linking research and practice. Leadership Org Dev J 2010; 31(1): 39-56.
https://doi.org/10.1108/01437731011010371
[8] Bovey WH, Hede A. Resistance to organizational change: The role of cognitive and affective processes. Leadership Org Dev J 2001; 22(8): 372-382.
https://doi.org/10.1108/01437730110410099
[9] Palmer I, Dunford R. Who says change can be managed? Positions, perspectives and problematics. Strat Chang 2002; 11(5): 243-251.
https://doi.org/10.1002/jsc.600
[10] Oreg S. Personality, context, and resistance to organizational change. Eur J Work & Organiz Psych 2006; 15(1): 73-101.
https://doi.org/10.1080/13594320500451247
[11] Freud S. The Interpretation of Dreams. London: The Hogarth Press 1971.
[12] Barletta J. Interpersonal process in therapy: a relational approach. Austral J Guid & Counsel 2003; 13(02): 225-226.
https://doi.org/10.1017/S1037291100002909
[13] Potapova MG. Psychological Counseling. Astrakhan: Astrakhan State Technical University 2009.
[14] Ansoff IH, McDonnell EJ. The New Corporate Strategy. New York: Wiley 1988.
[15] Kotter JP, Schlesinger LA. Choosing strategies for change. Readings in Strategic Management 1989; 1: 294-306.
https://doi.org/10.1007/978-1-349-20317-8_21
[16] Line MB. The essential Drucker: selections from the management works of Peter F. Drucker. J Docum 2002; 58(2): 249-252.
https://doi.org/10.1108/jd.2002.58.2.249.14
[17] Kotter JP. Power, dependence, and effective management 2014. Available from https://hbr.org/1977/07/power-dependence-and-effective-management.
[18] Pluchino A, Rapisarda A, Garofalo C. The Peter principle revisited: a computational study 2009. Available from https://arxiv.org/abs/0907.0455.
[19] Barry W. Challenging the status quo meaning of educational quality: introducing transformational quality (TQ) theory. Educ J Liv Theor 2012; 5(1): 1-29.
[20] Eidelman S, Crandall CS. The intuitive traditionalist. Advan in Exper Soc Psych 2014; 2: 53-104.
https://doi.org/10.1016/B978-0-12-800284-1.00002-3
[21] Burrows A. Working with resistance to change. Organiz Chan Expl 2017; 3: 160-176.
[22] Change fatigue: taking its toll on your employees? 2011. Available from https://www.forbes.com/sites/johnkotter/ 2011/09/15/can-i-use-this-method-for-change-in-my-organization/#4d81b1501ce6.
[23] Murray MF. Coping with change: 3. taking care of your needs. Hosp Pract 2000; 35(1): 137-139.
https://doi.org/10.1080/21548331.2000.11443974
[24] Akhmetshin EM, Brager DK, Pokramovich OV, Andreyko MN, Aleynikova MYu. Modern theoretical and methodological approaches to personnel management in manufacturing enterprises. Espacios 2018; 39(31): 11.
[25] Talismanov VS, Popkov SV, Zykova SS, Karmanova ?G, Tsaplin GV. Design, synthesis and evaluation of antimycotic and fungicidal activities of novel substituted 1-[(2-benzyl-1,3dioxolan-4-yl)methyl]-1H-imidazoles. J Pharmac Sci & Res 2018; 10: 1625-1628.
[26] Burkitbayev ZK, Abdrakhmanova SA, Turganbekova AA, Ramilyeva IR, Baimukasheva DK. Detection of the HLA-DQB1 allele, DQB1*03:82, in a Kazakh patient with acute myeloid leukemia. HLA 2017; 90(3): 181-182.
https://doi.org/10.1111/tan.13072
[27] Pavlov-Pinus K. The meaning and conditions of possibility of autonomous rationality. Philosoph Probl Inform Techn & Cybersp 2018; 15(2): 50-71.
https://doi.org/10.17726/philIT.2018.2.15.4
[28] Akhmetshin EM, Vasilev VL, Mironov DS, Zatsarinnaya ?I, Romanova MV, Yumashev AV. Internal control system in enterprise management: analysis and interaction matrices. Eur Res Stud J 2018; 21(2): 728-740.
[29] Mikhailov I. Modeling intelligence: is awareness without representations possible? Philosoph Probl Inform Techn & Cybersp 2018; 14(1): 92-102.
https://doi.org/10.17726/philIT.2018.1.6
[30] Akhmetshin EM, Vasyaycheva VA, Sakhabieva GA, Ivanenko LV, Kulmetev RI. Key determinants of labor market development of Samara region. In: Proceedings of the 31st International Business Information Management Association Conference – Innovation Management and Education Excellence through Vision 2020; 2018: Milan, Italy: IBIMA 2018: p. 3914-3923.
[31] Yasnitsky LN, Dumler AA, Cherepanov FM. Dynamic artificial neural networks as basis for medicine revolution. Advan Intell Syst & Comput 2019; 850: 351-358.
https://doi.org/10.1007/978-3-030-02351-5_40
[32] Talismanov VS, Popkov SV, Karmanova OG, Zykova SS. Synthesis of 2-(4-aminophenyl)-4-triazolylmethyl- 1,3-dioxolanes - Intermediates of biologically active compounds. J Pharmac Sci & Res 2017; 9(11): 1985-1988.
[33] Campos AF, Lucena MDPD. Ideas of students on the atomistic nature of matter. Period Tche Quim 2018; 15(30): 268-276.
[34] Radikov IV, Radushinskaya AI, Morozova SS, Belous VG. Political activity of Russians: Current trends and resources of media influence. Med Wat 2018; 9(2): 245-256.
https://doi.org/10.15655/mw/2018/v9i2/49382
[35] Suleimenova G, Kadyrova M, Kenzhebaeva A. Establishment of state bodies's performance assessment system. Publ Pol & Administr 2018; 17(2): 203-215.

Downloads

Published

2019-09-12

Issue

Section

General Articles